Learning & Development Coordinator

Mô tả công việc

Summary of Responsibilities:
- Analyses training needs in the hotel and prioritises such needs for the Director of Talent & Culture to review.
- Develops annual hotel training plans and prepare monthly reports to Director of Talent & Culture
- Develops and maintains hotel’s training library and co
-ordinate acquisitions.
- Consults with the Director of Talent & Culture for the co
-ordination of training courses.
- Conducts employee orientation to the Company and Hotel. Ensures that all employees receive appropriate orientation, a copy of their job description, a handbook and local guide and information on T&C services.
- Oversees on the job training of new and existing employees.
- Oversees re
-training of employees.
- To ensure the maintenance of training aids, order training materials and stationery as required for the training office and training course.
- Co
-ordinates training with nominated suppliers for courses such as food hygiene and HACCP. Arranging delegates, training room, equipment, invoicing etc.
- Assists in the development of the hotel’s training budget.
- Assists in the selection and training of Management and Departmental trainees, interns and work experience placements.
- Establishes and maintains employee, supervisory and management records of training in the Training database.
- Review training policies, procedures and practices, recommend improvements to management.
- Participates in developing and implementing programs to ensure employee security and safety.
- Monitors present and future trends, practices and systems in the training field and makes recommendations relating thereto.
- Establishes and maintains effective employee relations.
- Co
-ordinates functions and activities with other department heads and departmental trainers.
- Ensures all delegates receive a pre
-course brief and post course evaluation.
- Ensures the training notice board is kept up to date with current calendar and relevant training information

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Yêu cầu công việc

Previous leadership experience in a related field required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Previous Hotel experience preferred
- Excellent interpersonal, communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Previous leadership experience in a related field required
- Graduated from College/University in Sales & Marketing, Hotel Management, Business administration or related field preferred.
- At least 2
-3 years of relevant experiences or an equivalent combination of education and work
-related experiences, preferably experience in international 4
-5 star hotel/resort.
- Fluent English
- TARS; Opéra; MS Office Discuss during the interview 

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