RESERVATION MANAGER

Mô tả công việc

In charge of Reservations operations.
- Use your supervision skills effectively to encourage and motivate staff.
- Provide guests with the most accurate and up to date information at all times.
- Follow
-up “no
-show” list and group wash
-down daily.
- Supervise the confirmation of Hotel Reservations via letter/telex/fax within 24 hours of receipt.
- To check arrival lists, special filling arrangements, meal plan codes follow
-up report and update correct input of origin, rates and special arrangement, VIP etc daily.
- To supervise filing of all correspondence daily according to date/month/year.
- Co
-ordinate all reservations input.
- To give current update on reservation trends and forecasts for current and future dates.
- Knowledge of detailed procedures in handling room booking.

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Yêu cầu công việc

- Graduated from College/University in Sales & Marketing, Hotel Management, Business administration or related field preferred.
- At least 2
-3 years of relevant experiences or an equivalent combination of education and work
-related experiences, preferably experience in international 4
-5 star hotel/resort.
- Fluent English
- TARS; Opéra; MS Office Discuss during the interview 

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