Tuyển dụng Reservation (Nhân viên đặt phòng) tại Bình Định - AVANI Quy Nhon Resort & Spa

Mô tả công việc

- Record special billing arrangements for groups and conventions
- Respond to enquiries about hotel products and services by telephone, fax and email according to standard guidelines
- Determine guest needs and quote the appropriate room and rate as per requirements
- Input booking information into the Reservation System
- Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features to promote its products and services
- Process amendments to reservations such as extensions, early departures, etc.
- Coordinate and communicate with all other departments to ensure a smooth operation
- Understand Revenue management strategies, up
-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue

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Yêu cầu công việc

Diploma educationProficient in MS Excel, Word, OPERA SystemMinimum 1 year of experience in a similar capacity or preferably in the area of guest services/tele
-marketingExcellent reading, writing and oral proficiency in both Vietnamese & English language - 24h accidental insurance,- Uniform, staff meals, shuttle bus are provided- Social Insurance- Attractive salary- 2 days off/ week, 14 annual leaves/ year, birthday leave- Professional and friendly working environment

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